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Grab Holdings Limited (GrabTaxi Holdings Pte. Ltd.) · Technology / mobility, on-demand delivery and digital financial services
They: Daniel Lim, a colleague of Jane Tan at Grab, picked up the storytelling workshop thread, said they want to proceed with the March cohort and asked us to confirm availability.
We: Told Daniel we can hold 12–14 March for the first cohort and asked him to forward Jane's original thread and confirm the internal sponsor before we issue a revised proposal.
We: Sent the revised proposal covering three cohorts of 65–70 staff on 12–14 March at SGD 42,000 all in, confirmed the dates are held, and asked Daniel to raise the PO so we can issue the pre-work brief.
Daniel to raise the PO against the revised proposal; we then send the pre-work brief.
Claims to be writing on behalf of a Ministry of Education division with an approved SGD 55,000 procurement budget, but sends from a personal gmail.com address rather than a gov.sg domain, with no division named and no officer title; fiscal-year urgency plus a large committed sum fits the pattern of a fabricated procurement approach.
Do not share proposals or accept the call yet — ask for the officer's gov.sg email and division, or verify via an official MOE channel, before scoping.
How it works
Nothing to install, no inbox migration, no rules to maintain. Point your enquiry address at Intake CRM and every message that arrives is worked before you read it.
Someone emails your dedicated intake address, or you forward one in. That is the whole setup.
Intake CRM looks up who they are and what they do, so the record has context the message never contained.
Every lead is ranked urgent, high, normal or low, with the reasoning attached so you can disagree with it.
Each record ends with the specific move to make, and who the ball is with right now.
The difference
Features
Qualification
Every enquiry is scored and labelled the moment it arrives. Urgent means today. High priority means important but not due. Low means you can decline it in one line. The reasoning sits on the record, so a wrong call is one you can see and correct.
They: Asked whether the storytelling workshop format supports a hybrid in-person/remote group, with no fixed date yet — early scoping, not a firm booking.
We should reply confirming the hybrid format works and ask about headcount and rough timing.
Enrichment
A name and a gmail address tell you nothing. Intake CRM identifies the company behind the enquiry, what industry it sits in and what it does, and writes that onto the record. You open the lead already knowing whether it is worth a call.
Company
GrabTaxi Holdings Pte. Ltd.
Technology / mobility, on-demand delivery and digital financial services.
Thread tracking
Both sides of every conversation are captured in one timeline and summarised in a line each. The dashboard splits your pipeline into waiting on us and waiting on them, so nothing sits for three weeks because each side assumed the other would reply.
To-do items
Waiting on us · 2
Reply confirming the hybrid format works and ask about headcount.
Verify the officer's division through an official channel before scoping.
Waiting on them · 1
Daniel to raise the PO; we then send the pre-work brief.
Fraud screening
Large budget, tight deadline, personal email domain, no verifiable name. Intake CRM flags the pattern and shows its working, so you can check it yourself instead of finding out after you have sent a proposal.
Personal gmail.com address rather than a gov.sg domain, no division named, no officer title. Fiscal-year urgency plus a large committed sum fits the pattern of a fabricated procurement approach.
Plain language updates
No fields, no dropdowns, no data entry. Tell Intake CRM what happened in the words you would use with a colleague, and the record, the priority and the next step update themselves.
In practice
Enrichment
The company research is already sitting on the record when you open the enquiry — no more starting from a name and a gmail address with no idea who you're dealing with.
Thread tracking
The waiting-on-us list catches deals that stall for weeks because both sides assumed it was the other's turn to reply.
Fraud screening
A fabricated procurement enquiry gets flagged with the specific mismatch spelled out — before a proposal goes out the door, not after.
Point your email address at Intake CRM and every lead arrives researched, qualified and action-ready.
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